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Support

Talk to a person.

Help with your account, organization, installation or license is one email away.

What do you need a hand with?

Email support

Write to support@thelobbi.io with your name, organization and what went wrong.

Getting installed

Download the Windows app and sign in with the work account assigned your seat.

Installation help

Seats & billing

Manage your subscription, seats and payment details from your account.

Open seats & billing

Common fixes

Start here

  • Sign in with your Microsoft work account, not a personal or guest account.
  • Check that your organization has assigned you a WagonWorks seat.
  • Use a supported Windows machine and an active internet connection.
  • For billing questions, open Seats & billing in your account.