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Carry the questions

Ask us anything.

Plain answers, plainly given. If a question here does not sound like your question, write us and ask the real one. We would rather you knew than signed.

Security & your data

Does my data ever leave my tenant?

No, not by design. Your files stay in your company's own SharePoint, inside the Microsoft 365 you already pay for. Client files, contracts, patient notes: they stay put. We hold your identity, your entitlement and your setup — never your documents. That is the whole reason it exists.

Is my work used to train someone else's model?

No. Your files are not shipped off to train a robot you do not own. What it learns, it learns for you, and it stays with you.

What about compliance? We are regulated.

Good, because the answer is that we do not become a second place your records live. Microsoft 365 is the only security authority here: your Entra identities, your permissions and your sensitivity labels govern everything we build, and we never sit above them. The exact controls depend on your world, and we map them with you before anything goes live.

Cost & ownership

What does it cost?

Named seats, and nothing else to buy. WagonWorks is $39.99 per seat monthly, for 1–50 seats. Each seat installs on 2 devices. If you need more than 50 seats, write to support@thelobbi.io — there is no self-service path for it yet, so a person picks it up.

Do I actually own it, or am I renting again?

The workspace is built inside your own Microsoft 365, and what is in it is yours. Stop paying and we stop maintaining it — that is the whole of it. Nothing locks, nothing is deleted, and the structure we built stays where it is and stays open to you. We will never make you rent your own records back from us.

What happens to my bill later?

Nothing you did not agree to. The everyday work runs on plain code and the Microsoft services you already pay for, so there is no meter quietly climbing behind it. Anything metered sits behind an allowance you buy on purpose. Rent what earns its rent. Own the rest.

Microsoft & what you keep

What do I need before I start?

A Microsoft 365 tenant, and one person who can authorize us against it once. There is nothing to rack, nothing to install on your side, and no machine to size: the workspace is built inside the Microsoft 365 you already pay for. The Microsoft prerequisites are stated in full on the pricing page, before you buy.

Does it work when the internet is down?

No, and we will not pretend otherwise. The workspace lives in your Microsoft 365, so it needs the same connection Microsoft 365 needs. What you have offline is whatever Microsoft already syncs to your machines. There is no disconnected mode and nothing on your premises to run one.

Do I have to leave Microsoft 365?

No — the opposite. Your Microsoft 365 is where the whole thing gets built. We organize what is already there, add the structure and the workflows your industry runs on, and put your AI to work on it. Nothing moves to us.

Working with us

Are you an AI agency?

No. An agency rents you its hands and sends an invoice. We are outfitters. We equip your frontier and teach you the trail, then step back. Read what we stand for if you want the long version.

What if the cloud is genuinely better for something?

We will tell you. Sometimes it is. We are not against the cloud or the companies building the models. We are against dependency without ownership. If renting earns its rent, rent it.

How do I start?

Pick your seats on the pricing page and sign in with Microsoft. From there the desktop app walks you through setup one plain question at a time — no slides, no strategy deck. Need more than 50 seats, or want a walk-through first? Write to us and a person picks it up.

Questions

Carry the questions.

Ask anyone selling you AI:

  • Show me something you built that's still working.
  • Who holds the keys when you leave?
  • What security measures are in place?
  • What happens to my bill when the free trials end?

Watch what happens.

Next step

Then ask it.

Stake a claim and we will answer the real one, in plain words, before you owe us anything.